1月 2023

i like the service but i cant use it to design my web with wordpress

Vicky is AMAZING!! Her patience and clear understanding of what I needed even when I DID NOT KNOW how to get there was SUPERB! She upgraded my plan to Plus to allow me to create more than one website, talked me through updating my payment info, which was incorrect till we fixed it, I had bought a new domain name from BlueHost before I called but needed help to assign it to my BlueHost account, she walked me through that also.AND walked me through setting up my WordPress site for the new domain!!! Listen, I was told BlueHost was sadly lacking in customer service! My intention was to wait out my contract and move my sites BUT as I become more active in this website arena I have had NOTHING but STELLAR SUPPORT from the two people that have guided me so patiently and well. Kirthi was on a chat with me, I sent a review for him, FABULOUS!! And again Vicky and Kirthi were articulate and wonderful representatives of your business and EXCELLENT customer care. Good people are difficult to find, people who treat your business concerns as if THEY owned the business. Well done, BlueHost, well done!! Feel free to repost this review with my blessings! Kindest regards,Lucinda RileyOwnerFace Value Salon

As a novice, this website business is always a bit unnerving, but today I worked with Jon. He fixed the three problems I was having and was so very helpful and kind that I didn't get flustered, as I often do with webiste design issues. Thank you, Jon. Hope all of your support people are that good!

Thank you very much for taking all the time needed to help me in getting my email set up. excellent work

My support was patient at every level for the 56 minute call because of so many of the issues I had. Thankful she stayed on the call with me through it all.

Excellent service from Dixit Shankar.

She helped me resolve all the issues i needed support with in a kind considerate, knowledge manner.

Suhaila was amazing! I absolutely loved how helpful, kind, and efficient she was!

The lasy that solved my problem was knowledgeable.

I received an email from what I thought, at first glance, was Bluehost, as the email used the company logo. It was asking me to verify my account information as if my subscription was due. Instead of clinking on the link to verify, I called Bluehost. Jay, the representative, verified me as the person on the account and immediately checked to see my account information and if they sent out the email. He determined it was phishing and told me to delete it. He was very easy to deal with, totally understood the reason for my call and checked the account to my satisfaction. He was completely professional and courteous. Working with Bluehost so easy I cannot imagine using another server.