HomeAway Coupon Code & Discount Coupon August 2022

My plans changed a couple of times due to date changes in my schedule. This place was way more than accommodating me with that. Almost instant answers to any questions that I emailed to them. I haven't even been there yet but I know that it's going to be a wonderful experience!Thank you Vrbo!

I am writing this as an owner who advertises on VRBO. Overall my experience of VRBO has been positive. I originally started using them when they were Owners Direct. Expedia bought the company in order to acquire the properties and compete with Airbnb and Trip Advisor. They changed the name to Homeaway and turned the website into an online reservation system for self-catering holidays. The main thing that Expedia brought to the table was guaranteed bookings via credit cards for which they charge guests at least 12% on top of the Owners rental price. Advance payments are held in Escrow until guests have checked in which means if properties are not as described monies can be refunded avoiding scams and fraud. Recently they changed the name of Homeaway to VRBO which doesn't have brand recognition in the UK and is probably losing them business at present. In their defence they reacted extremely well to the pandemic arranging prompt refunds for cancellations with staff available by phone to provide help. The website isn't very user friendly for owners and seems to be under continous change, driven mainly to try to generate more revenue. Their terms and conditions for owners are voluminous and very one-sided no doubt a reflection of the litigious nature of the US culture. Interestingly we have had a fair amount of bookings from the Continent which indicates a broad marketing reach. So overall although there's room for improvement I reckon they are quite good.

Have now received the refund I referred to in my previous review

The set up was great and easy. After paying in full , I got to talk to the home owner. He was really nice. Everyone was helpful, friendly and knowledgeable. Will use this app again

I’m very unsure of the rules during the most recent provincial wide lockdown. From what I have read it is illegal to rent a VRBO unless you need housing. For me that is not the case. I can not go on this trip knowing I’m breaking the law. Can I be refunded for my deposit? I reached to the owners and their is no future opportunities in the near future. Please let me know how I can feel confident that I will be fully refunded RegardsDavid Kendal

We have had such a fabulous time. The cabin was absolutely perfect minus a few maintenance issues, no problem though. Check in was so easy. The little extras in the cabin was especially nice, seosonings and games,popcorn. We enjoyed our trip

..after booking and paying for the 5 star rated apartment in Wales, Vrbo stated that I would get the accomodation address, key details one week before our stay. This did not happen. I tried to access the website which stated that I had no booking.I then read the horrendous trust pilot reviews and became worried. Over the next four days I contacted Vrbo 5 times by email and also by phone, 3 of the calls lasted 40 mins. One was cut off immediately after I explained the problem after waiting 10 minutes to get through. However on the 3rd call the operative apologised and said they would email the information I needed to find and access the apartment. But this never came! I called again and by this time I'm both annoyed and extremely worried.The call handler eventually told me that they could not help because the host of the apartment, was supposed to send me the details. I contacted the number for the host who told me that Vrbo was supposed to send me the details re the address, key and general instructions. She confirmed that her apartment was booked out to me.This was a relief to hear, especially as our holiday was only 3 days away.The host then sent me the details and allowed us into the apartment a lot earlier as a way of an apology. The apartment was spacious and extremely well equipped, it was warm and generally comfortable. But there was a pervasive smell of damp in the bedroom hallway and in the main bedroom as if something was very wet and hadnt dried properly. The twin room was the same which had penetrative damp down the walls with black mould and paper coming off. The room wasn't suitable to sleep in and the children said they were very cold at night.The wall by the fire door escape was also very wet with damp. The bathroom sinks had black mould/scum around the taps and plug hole. The MDF beading down the side of one bath was completely broken down and had expanded away from the bath leaving a 1cm gap.I told the host ( owner) about all of this. she said that the damp was due to the property being old, being at the seaside and the extreme weather conditions which I thought was rather condescending. She then said that she had got very good reviews, which is true, and that the apartment had been rented out every week all summer but no-one else, including her cleaner, had complained or brought this to her attention. This was a bit of a contradiction, and she then said that the building was going to be repaired ready for next year, that she would speak with the cleaner about the black round the taps etc. Overall the apartment was a great size, but the accomodation as described by Vrbo has clearly not been inspected by them. It isn't 5 star as advertised.I have booked holidays such as this with other companies lots of times and really don't expect everything to be perfect. But I have never experienced such a high level of stress and anxiety and the holiday lets have never disappointed me especially through being damp and fusty.I wont use Vrbo againThey sent me a survey for feedback.All it said wasDid you enjoy your holiday in Wales?Yes/No

VRBO is my favorite way to book a trip. It’s easy to use, efficient and user friendly. I always have a great experience every time I use VRBO!

Great experience. We'll be back.Booking was easy. Clear instructions was given for parking, arrival, departure. We were checked in on by text and phone to make sure everything was good. Great place, service & communication was excellent.

When it’s booked via VRBO. I booked a vacation rental with 100% refund splashed all over the listing (still has that today all over it) and I selected this property because of the 100% guarantee refund backed by VRBO. My account still shows 100% refund available but when I came to cancel it, I’m told that there is small print in the rental agreement that means the property owner can keep $292 dollars for bank charges and this overrides the big headline advertising all over the listing. This is at best false and misleading advertising and at worst - fraud. You decide. People will be booking this property today based on the 100% guarantee - it’s wrong. I’ve reported this to the agency in the USA that deals with consumer scams and I will also report it in the uk. It’s very disappointing behaviour and renders any guarantee from VRBO as meaningless rhetoric in my opinion.29th March update:VRBO got my refund for me! I had to push as the first agent fobbed me off but Katrina was great, tenacious and successful.