HomeAway Couponcode & kortingsbon Augustus 2022

After reading the majority of these reviews, I feel that I got away very lightly. I booked a property in Congresbury, near Bristol,UK, for three nights from 26th July 2021. Property ID: 8463119, advertising a room in a beautiful farmhouse, with lovely sunsets. When I got to the post code, I couldn’t find the property. I asked some people on the road, and they directed me up an unmade road. I found the only house possible, with a big security gate, and a little gate open. Walked up the path, skirting round the piles of cardboard boxes, rubbish etc. No answer when I knocked on the door, despite there being three or four cars there. Drove round a bit more, and then went back, as it obviously was the right house, to find the previously-open gate locked. So I booked a hotel in Bristol for the night (not through Vrbo, obviously) and then phoned Vrbo. They actually were very helpful once I’d managed to get through to them. The owner phoned me at 2315 to find out where I was! We had an interesting discussion about the state of the grounds etc. I said that I’d gone back twice, and she said that she hadn’t got home until 2100. Didn’t answer when I asked how I was supposed to check in then. To their credit, I had a refund within four days, but I wouldn’t want to use Vrbo again. And the property is still listed.

Booking was easy. Communication was excellent. Clear and accurate instructions for parking, arrival, departure. We were checked in on by text and phone to make sure everything was good. The condo was perfect. Views great. Liked the pool and deck area in addition to the beautiful beach. Not overly crowded. Couldn't ask for a better experience.

Great company to book through. They have really nice properties and you can easily contact the owners to make arrangements etc.

They were very nice and very accommodating.

As someone who has booked accommodation through VRBO I have nothing but good things to report, very efficient even when I requested a refund it was received within 3 working daysThank you

I accidentally entered the wrong details when booking a property, called the customer service team at 11.30 pm (they are 24 hr!) spoke to a lovely woman who was able to help and sorted it out for me. Sending me a follow up email the next day to check that everything was sorted.

Accommodations were great! The pictures of our condo on the internet were great but it was even better in person! We had the privilege of meeting the owner when we arrived, she was very accommodating and went above and beyond for us. Could not have asked for a nicer place to stay, exceptionally clean and comfortable.

..after booking and paying for the 5 star rated apartment in Wales, Vrbo stated that I would get the accomodation address, key details one week before our stay. This did not happen. I tried to access the website which stated that I had no booking.I then read the horrendous trust pilot reviews and became worried. Over the next four days I contacted Vrbo 5 times by email and also by phone, 3 of the calls lasted 40 mins. One was cut off immediately after I explained the problem after waiting 10 minutes to get through. However on the 3rd call the operative apologised and said they would email the information I needed to find and access the apartment. But this never came! I called again and by this time I'm both annoyed and extremely worried.The call handler eventually told me that they could not help because the host of the apartment, was supposed to send me the details. I contacted the number for the host who told me that Vrbo was supposed to send me the details re the address, key and general instructions. She confirmed that her apartment was booked out to me.This was a relief to hear, especially as our holiday was only 3 days away.The host then sent me the details and allowed us into the apartment a lot earlier as a way of an apology. The apartment was spacious and extremely well equipped, it was warm and generally comfortable. But there was a pervasive smell of damp in the bedroom hallway and in the main bedroom as if something was very wet and hadnt dried properly. The twin room was the same which had penetrative damp down the walls with black mould and paper coming off. The room wasn't suitable to sleep in and the children said they were very cold at night.The wall by the fire door escape was also very wet with damp. The bathroom sinks had black mould/scum around the taps and plug hole. The MDF beading down the side of one bath was completely broken down and had expanded away from the bath leaving a 1cm gap.I told the host ( owner) about all of this. she said that the damp was due to the property being old, being at the seaside and the extreme weather conditions which I thought was rather condescending. She then said that she had got very good reviews, which is true, and that the apartment had been rented out every week all summer but no-one else, including her cleaner, had complained or brought this to her attention. This was a bit of a contradiction, and she then said that the building was going to be repaired ready for next year, that she would speak with the cleaner about the black round the taps etc. Overall the apartment was a great size, but the accomodation as described by Vrbo has clearly not been inspected by them. It isn't 5 star as advertised.I have booked holidays such as this with other companies lots of times and really don't expect everything to be perfect. But I have never experienced such a high level of stress and anxiety and the holiday lets have never disappointed me especially through being damp and fusty.I wont use Vrbo againThey sent me a survey for feedback.All it said wasDid you enjoy your holiday in Wales?Yes/No

I rented Driftwood on Fripp Island from Nola and Steve Wood. The house was perfect for our family. It was very clean, had plenty of towels, and beachtowels. The kitchen was very well stocked; we were able to have a low country boil while here! The hosts were very easy to work with. They answered my many questions in a very timely manner. The perfect place to make memories with my children and grandchildren. Barb Porter Celina, Ohio

I have left a message weeks ago with the agency owning the rental we will be going to, to call me back regarding questions I have about par8. I have not received a response yet.