2月 2023

I sw Lydia Idk where she is located. She is an AWESOME & OUTSTANDING rep. She is very patient & understanding. If I could give her a rating on a scale from 1 - 10 she would definitely get 175. Lydia is old school customer service. I'm thankful she didn't have a talk time as most customer svc reps do. I am a supervisor in customer service. My situation was my phone was frozen. I went to pay off the bill during this pandemic we are facing right now. Lydia patiently waited until I returned home to help me unlock my phone. While waiting Lydia reached out to diff depts. to make sure I would be able to hook up to a laptop I haven't used in years to unfreeze my phone. All I can say is she is GREAT!!! She fixed the problem. I wish her WONDEREFUL ENDEAVORS in her future. She is having a baby girl in June and already has a 6 year old. Please WORLD hire more ppl like Lydia. This Is what c/s is about. Lydi if u read this know that u will ALWAYS be in the prayers of the Chandra's in NC. God Bless U sweetie. Lydia saved me over $500.00

really good stuff in my opinion in poland still with good quality

I love Apple I finally got the promax 13 but will you please use somebody who has a real southern accent so we can use talk to text I mean I’m just saying it comes out with some weird stuff sometimes. And we Southerners cannot help but talk the way we talk so anyways, I have had Apple since the very first one and I still have all my phones some of them actually still work pretty cool but they’re easy to use for me. Thank you, Godspeed.

Due to a glitch in the PayPal/Apple system, the product that had been ordered was not processed in time for collection. A fantastic assistant at the Cardiff Apple Store went out of her way to solve the problem for me. As it was a gift for my pregnant daughter who had just tested positive for Covid that morning, getting it all sorted and walking out of the store with the item saved Xmas for us! Thank you very much to that lovely member of staff who showed that excellent customer service does still exist.

Used Apple products for years. iOS is simple and efficient. Had iPhone 3GS, iPhone 4S, iPhone 5, iPhone 5C, iPhone 6S, iPhone 7 Plus, iPhone 8 Plus, iPhone X and iPhone 11, multiple iPads and a MacBook. Only disappointing product was the MacBook as the plastic cover didn’t last long. Always loved Apple and will continue to do so with such beautiful iPhones!

Had a few order recently and the deliver has been great.Never any issues.Items always dispatched really quickly after order.

i had an iPhone 6s and , except battery , it was great. great photos for its only 12 megapixel camera. always fast , never a lag. i'm now with a samsung but i'm considering to switch to the iPhone XR.

Ordered a Mac mini that when hooked to my Samsung 4K tv would work fine then the screen would turn black then come back on. Called talked to the tech guy and with no run around we both agreed it must be a defective graphics card. He suggested I request a replacement which I did. Was on the phone a total of 10 minutes between the tech and sales guys. I received the defective unit on Tuesday shipped it back to Apple on Wednesday and received my brand new flawless Mac mini on Friday. Completely amazed at the speed at which they work. Thank you to all involved in resolving my issue so fast. I’m amazed. They even shipped the replacement before they received my return. And I can tell you coming from a 2012 Mac mini to the new model I am completely amazed. It wasn’t cheap but it is well worth the money. Side note I just upgraded from an iPhone 6 Plus to an iPhone 11 and once again I was blown away. Have never been disappointed with any of my apple products or the price for what you get.

I have the iPhone 13. The most recent update was supposed to improve battery life (v 15.4.1). Prior to the update I could go all day and still have ample battery power at the end of the day. After the update I find my phone getting down to less than 20% by late afteenoon. I haven’t changed the way I use the phone, so other than the recent update, I have no other explanation.

Great shipping for free. Sent trade in kit pre-paid without a fee. Got full trade in money. Very easy. Great experience