4月 2024

I have been staying at Extended Stay America in Fremont, Ca since July of this year. I have no intentions of moving out the room that I have been staying in until things get better. The people that work here are friendly and the manager is always willing to help me save money whenever it is time to extend my stay. The hotel is close to my work (11 miles) which is one of the benefits and I haven’t had to worry about anyone breaking into my room or ever had to worry about the room being filthy or have insects invading my space. I would recommend this place to anyone that is looking to stay in the Fremont area...

Rating The New StaffExtended Stay America has been my choice of hotels in Orange County, California for about 3 years (the Yorba Linda ESA my favorite for the past year). I became immediately familiar with the staff, the first time I set foot, January 2016, as I was greeted with a "Hi, Mr. Nathan!" by the General Manager, Gigi (who I met at the ESA, Anaheim Convention Center location around June of 2015). As I checked-in on my current reservation (October 2016), I was informed much of the staff had left, replaced by a new General Manager, Angie, and a number of Guest Relations and Maintenance personnel. Throughout the week of my stay, I met the new personnel, but what impressed me the most, was the responsible, leadership character of Angie. I was informed they were short on housekeepers when I checked-in. Upon entering my assigned room, I found Angie, the new General Manager, putting the final touches in cleaning the room. Strangely enough, when I met Gigi at the Anaheim Convention ESA, she also was cleaning rooms along-side housekeepers. I found the responsible, leadership character of both women, quite admirable and reflective upon ESA as an organization that impressed upon those qualities. There were about 3 staff members who stayed on, and Torie, Guest Services, I remembered had just been hired the last time I was there. I recalled Torie quickly picked-up on her tasks and on my recent visit, it seemed as though Torie had been working there for years. Torie's job performance turned out for me to be the standard by which I rated the new staff members. I didn't catch the name of the person who checked me in, but she wrote the wrong pass code for the wifi, and checked me in for only 1 day. As a result, I had to call the company who provides the wifi, and I couldn't get into my room, the next day. Other than those 2 mistakes, everything else is fine. I rate the new staff a "B". Overall, they were friendly, hospitable, and I'm sure with the guidance from Angie and Torie, the Extended Stay America, Yorba Linda will perform to it's "Just like home," presentation again.

This was the greatest experience I have ever had in Austin! Front desk was amazingly knowledgeable and friendly. We are sure to be back for our business trips and meetings as a s business owner I recommend this as a temporary home away from home over all others. Thanks front desk!! Jacobsladderelectrical

Extended Stay America at Richmond Innsbrook has been a very accommodating hotel. The staff has been extremely helpful and try to go above and beyond basic services. I greatly appreciate the hotel and staff and will continue to give them my business

The hotel is wonderful, Extended stay Bethlehem/Allentown pa. I didn’t sleep much because they allowed kids to run around all times of the day. They never brought it to the attention of the parents they just let them run. I feel as though too much money is spent by customers not to have a handle on this. I understand that kids are here but they have to get a handle on all this running around, up and down the stairs. It’s very inconvenient. Other than that the hotel is wonderful.

The facility is clean and inviting. The staff especially Lolita and Katie are friendly, professional very knowledgable. They made us feel we were home while being away from home.

My name is Michael Johnson i stay at extended stay on 7979 fannin in Houston tx me and wife the staff are so wonderful the go out their way to take care of us the manager Diamond. Is. Very nice.u Always make us feel at home management is great i'm rating extended stay 100%percent rating welove extended stay Michael Johnson and mardesta Johnson God bless you.

The Hillside location is amazing. I'm treated with respect every day. When I've had an issue, it was handled right away.

Our stay at Extended Stay America in Rock Hill, SC has been great. The staff is very friendly and helpful. Ashley, Thomas, Shawn, and all others keep up the good work.

Outstanding service by Jorge and Dan to solve a problem after checkin at 5620 Major Blvd. in Orlando, going above and beyond to ensure for a happy returning customer. Great property, quiet, all staff wonderful. If there is a Spirt of Extended Stays, Jorge and Dan qualify. Great work.