2月 2023

Nice style, good choice, great discounts. Good app and return works well!

Brand it sekf speaks

Ordered a pair of joggers in their sale - £5 delivery to just be delivered by normal postman!! Joggers were £29 in their sale, thank goodness I didn’t pay full price of £49 as the look and feel of them are just like pyjama bottoms - very thin with raw edges around waist band. I won’t buy anything from them again.

I think the quality of Abercrombie and Fitch clothing is unmatched on the high street. As a brand, I love that they model the clothing on models of all shapes and sizes. I can't fault their clothing or branding at all and it's my favourite clothing retailer.My main complaint would be that their returns policy isn't great; paying £5 is a lot especially when most companies will provide free returns, and it could be easily subsidized given the price of their clothing. However, I think they make it clear in their returns policy that they charge for returning items so you shop with them at your own risk; if you don't agree with the returns policy you can always shop somewhere else.

I bought a jacket and few weeks later the button on the pocket came off and had a zipper problem aswell, i quickly emailed and was told to send back ,they investigated and said faulty so they send me replacements. Very happy with customer service, prompt reply to my email.5stars.

All the products arrive as ordered with the expected/mentioned quality. In store and online refunds worked fine for me in two separate cases. As a review for the level of service as I am not a fashion critic I would recommend them.

A&F Saville Row.Friendly Staff. Nice ‘old school club’ style dark interior. If you become a ‘member’ (Give your email & a password’ you get £10 off your next purchase (unfortunately the girl who signed me up failed to mention you have to spend over £50.00, it’s also limited (a month). Still if you like standard well made clothing (as far as menswear) which has a ‘label’ you can’t really go wrong here, it’s like an upmarket GAP or any of the numerous ‘American’ fashion retailers... there’s nothing offensive but style wise it’s all rather boring and samey. Average price for Jeans/Chinos(!) £69Average price for T-Shirt £25Average price for a Polo Shirt(!) £50Average price for a jacket £120Average price for underpants £20Zara, TopShop, Reserved, even Primark have more interesting ‘gear’ than here, this is all about the ‘label’... and the rarified atmosphere, and flogging the EDT

I wasn’t sure what to expect when I first ordered in late December 2020 but it’s exceeded every expectation. I couldn’t have had a better experience ordering online and this is now my favourite clothing store. I’ve spent what feels like a lifetime looking for stylish basics come Spring / Summer. Thankfully, I was directed to Abercrombie & Fitch and I’ve never looked back! I’ve been so impressed with their selection that my wardrobe is now mostly full of their halternecks / bodysuits in a range of colours. The fabrics are high quality, flattering and long-lasting. The clothes look even better than the online images [a rarity!].The refunds process has been fantastic too [I was a little deflated when I first read that you’d have to pay £5 but I’m pleased that this didn’t deter me from ordering in the end]. I’m notified as soon as A&F have acknowledged my return and I received my refund within 2-3 days which is almost unheard of! Given that I’ve had to chase other retailers who can be silent weeks after sending a return, I couldn’t be more thrilled. Granted, it’s frustrating that you have to pay for a refund [ I do wish it was free] but if you complete the first step of returning items online, it should be plain sailing. Will definitely be buying from A&F for the foreseeable and have since placed several orders. Customer for life!

I love Abercrombie and Fitch! I’ve ordered from the site a couple of times now. If they continue to keep their quality of clothes this good, I’ll definitely be a consistent buyer. I’m really happy with the sizing, and the quality is what makes me purchase above other brands. I do think they should make the returns process easier and free. I agree with other comments that charging for returns is out dated. And if you did free returns you’d probably have a lot more people order. Also returns with the postage label is included inside the package or like asos do, where you get a barcode they can scan at the post office. In my opinion, I am 9/10 times more likely to order with east and free returns. Fortunately I have a store nearby so I can avoid the return charge otherwise I would have given 3 stars. Additionally, the postage out to you is a little slow. I think it’s clear everyone loves the clothes, but the delivery is a PROBLEM! Take a note from asos. They’re huge! Because their website is easy to use, and their delivery and returns are so fast! Change it and your reviews might change! But I love the clothes so much, the quality and designs and that’s most important for me so that it’s 4 stars from me!

I have shopped with abercrombie.com on numerous occasions Their shipping method is super fast, I have never had an issue with them sending out their parcels late or not having the item that I ordered. (As an international customer, it is frustrating to have an order cancelled due to stock issues as cancelling the payment on the card is a hassle for me) Their customer service is helpful clear and I have always been able to get the answer I needed with one email. The only slight downside is that the clothes are fairly wrinkled when they arrive (for summer blouses and dresses it can be an issue) and their sizing seems to vary slightly from season to season.