Ocak 2023

I recently learned about Cozy Earth from a friend and purchased a king sheet set as well as a men’s jogger set for my husband. Then I got one of the lounge sets myself as a Christmas gift. To say that I am obsessed with Cozy Earth Is an understatement. The bedding is the most amazing thing I’ve ever experienced and I now plan to buy several more sheet sets because nothing else compares. The loungewear is so comfortable yet breathable and I wear it all the time. Their products are amazing and I plan to make many more purchases in the near future!

Bought a blanket and PJ set. I love them both! I'm in heaven every night when I jump into bed. It is true that the blanket helps to regulate your heat and is comfortable all night long. I am looking forward to more colors in the future.

Great Service, Great products

I was a little skeptical about this bedding because I thought that the price was very high, but I went ahead and ordered a bottom sheet because I was curious about it and believed in the sustainability idea. Needless to say, since I have given this company 5 stars, I now have pillow cases, duvet cover, and my most recent order- an all season comforter. I will never buy anything else. And the customer service is impeccable.

This is a very high priced company- when you buy from Cozy Earth you’re spending in the $$$ to the $$$$ easily. I placed an expensive order on May 17th and have yet to receive it. It is now August 6th. Yup, about 12 weeks and still no product. I’m truly starting to think that I’ve been scammed and have considered reaching out to my credit card company. I didn’t even receive a tracking number until about a week ago after reaching out to customer service several times. It’s now showing that shipping is delayed. On my order information, it’s also stating that the order was placed late July. If that’s meant to indicate when the order was placed by the customer, that’s absolutely incorrect and I wonder if the company is somehow finagling the information to make it appear as though they’re adhering to their motto of shipping within a week or so. Frankly, even IF I get this product, this is simply unacceptable for a company that lauds itself as high quality- one wonders if they’re having this hard of a time GETTING the product to the customer, what else are they getting wrong or skimping on? To add insult to injury, despite putting in an order mid May and having yet to receive it, I get promotional texts and emails constantly. How about catering to the customers who have already placed orders and have yet to receive any news? Even if it turns out these sheets are sent from God, I can’t in good conscience imagine ordering anything else from this company only to wait 3 or more months to receive the product at such a price.Edit: order number #280933Edit on August 20, 2021: I’m changing my review from a 1 star to a 3 star. About a week after writing my review, I did receive my product. I wanted to wait a little bit to actually test it out before adding to my review and I do have to say that the product itself feels very nice and silky (I got the sheet/duvet set). I don’t know that I would say that it’s worth the very high price but I will say that it’s worth it enough at this point that I wouldn’t send it back. Time will tell if it’s long lasting, but I have every hope that it will be. In addition, the company was quick to reach out to me after my review and ask how they could help (they offered me a free product), at the time, I told them I truly just wanted the product I ordered and asked for a refund if I didn’t receive it relatively soon. They mentioned they’d just re-send it if I didn’t receive it soon (so I’m not sure at this point what their policy is on refunds for products ordered and not received). The product is nice but after waiting around 12 weeks to receive it, the process left a bad taste in my mouth and it’s unlikely that I’ll order from this company again because of that. We will see how the product itself holds up.

Excellent bedding! Over the top customer service! Their attention to pleasing customers is superb!

These sheets are truly an experience! When you wash them, they only get better. They are luxuriously soft and keep me cool when I sleep.. Had to buy another set because I'm never going back to my old sheets!

Cozy Earth came through! Mollie heard my cry and arranged for me to get reimbursed. I'm very grateful to her for facilitating what should have been a simple request. I think the company was overwhelmed by the response to their success. Mollie listened and was the only person to really help. They need more Mollies!

Every time I leave town, I miss my bed! I have the comforter, sheet set, and duvet cover and every time I crawl into bed it's like sleeping on a cloud! Biggest perk is that my husband doesn't get too hot, and I am never cold! Worth the money...I will NEVER go back to cotton sheets again!

Follow up to my previous messages. I received a call from a very nice gentleman “Spencer” on Thursday May 20th explaining the delay. Spencer offered me pillow cases for the inconvenience I had experienced. I did not except the offer as I didn’t think it was necessary but thought it was very nice of him to offer. I finally received my package on Saturday May 22nd. Thank you for the follow up Spencer. I would like to suggest that Cozy Earth should follow up with their customers orders before, we the customers get upset about not knowing what is going on. I would also like to add the pyjamas are beautiful. Exactly what I was looking for.