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FamilyTreeDNA reviews

Billie Hutson
2020-01-06 02:33:35

I’ve used FTDNA and have been satisfied to date

I’ve used FTDNA and have been fairly pleased with the information that was presented. Before November 2019, I was able to import a GEDCOM file to build a Family Tree. The week before the latest software update, I experienced problems and was told by the Support Group to wait till the end of month update and try again. I was told to export another GEDCOM file and try again. Still FTDNA has not been able to work through the Family Tree ‘bug’ report and their IT Department has no planned update time for resolution.

Gail Riddell
2016-09-03 10:49:15

DNA genealogical testing

There are a number of companies in the market place offering you "the moon" in terms of your cousins and so on.Take great care in selecting the company you choose. Do not merely believe what you are hoping the advertisements are offering - the "spin-doctors" collect great fees for making a product sound better than it actually is.FamilyTreeDNA is a Houston, Texas, US based firm and having experienced others, this is the firm of my choice. Why?FamilyTreeDNA offers all the tests to a far greater (and deeper degree) that none of the other firms are offering (YDNA, mtDNA and the autosomal test) and all from the one sample (two cheek swabs) provided. It also offers dedicated projects with attendant voluntary and equally dedicated administrators looking after said project (these include Surnames, geographical or Haplogroup which are all free to join). Because the data base holds member results from all over the globe, many a tester is astonished to learn they have family in an unexpected country! One of the special aspects is that the fee is a "one-time" fee for a specifically wanted test. No annual subs; matches are available (and are notified to the tester and are contactable at the tester's decision via their own email system; privacy is at the tester's choice (you decide who can see what); the tester's DNA results are 100% theirs to be stored or destroyed; so many pluses on so many levels.Superlatives run out, but FamilytreeDNA is the firm to choose for the serious genealogist.

Customer
2022-02-11 15:34:22

Excellent mix of tests and info

Excellent mix of tests and info. I have always got good service.

David Widerberg Howden
2018-11-15 18:34:26

Familytreedna has the complete package…

Familytreedna has the complete package of analysis that is relevant for a serious genetic genealogist. Although the website could be better user-friendly, but its the results that matter. Theyr variety of Y-DNA analysis is one of the very best, if you would like just to know your haplogroup or invest in a advanced Big-Y. The advanced will not only confirm how closely two paternal lineages is connected, but also identify new branches and find your unique leaf on the tree. You can connect yourself back to ancient times or recent..Theyr mtDNA analysis can analyze the whole mt-DNA and give you more than just a haplogroup, but also identify new branches and who shares your maternal lineage.Last but not least theyr Familyfinder test, which is comparable with the autosomal test at Ancestry, Myheritage and 23andMe etc. Theyr test includes a chromosome browser which is very usefull and you can also combine it with the Y-DNA and mtDNA results giving you a much fuller picture way back in time and much more trustworthy. I use Familytreedna because it is a trusthworthy scientific company, that takes the customers privacy serious, dont test for genetic diseases or health, have the complete package of analysis that a genealogist would ever need. They have some great projects, run by genealogists from all over the world, dedicated to help and expand the knowledge of each branch. And lastly they store your DNA-sample for the future, you never know if you can get another sample and there could be better analysis in the future.

Jesse McWhirter
2020-02-27 18:09:59

Ancestry will not allow you to upload…

Ancestry will not allow you to upload your FTDNA results to your family tree on ancestry. I did this test before ancestry had their own test

Craig Vann
2021-07-02 16:24:00

Was frustrated with it at first

Was frustrated with it at first. And then the announcement came about their updates and I was blown away. It looks very good and totally different . They're plugging away and doing their best to make changes and to give the site a complete overhaul . 5 stars from me for the new look and comprehensive family finder .Looking good ftdna. It's about time "

Thomas BOURIOT
2018-03-17 11:51:46

Very interesting results but customer service can be slow...

Would deserve 4 or five stars with faster customer services.We got some issues with the logins as the email address for 2 out of 3 kits were not registered properly and it took a long time for customer services to fix it (2-3 weeks).However, we got results for the 3 kits and this was quite insightful. It is quite important to take time to read all the explanation on the website regarding your ethnic origins. (We were mislead by the fact that one of us had almost 50% of his autosomal DNA similar to population of British islands but had no known ancestry from UK. After research it turns out that our region (east of France) was populated by migrants from Saxony via multiple migration waves which explains the similarities in DNA with the Anglo-saxons who populated the United Kingdom many centuries ago...)

Jacque Judith Sanders
2020-10-24 16:47:10

Excellent service

Excellent service , update accurate .The best DNA test I've taken so far.

Lena Koch
2021-02-07 22:00:01

Despite of all the poor comments here I…

Despite of all the poor comments here I have to give you four stars. I would like to give you five stars, but I will explain why I don't and where I find that some improvement is needed. First of all to all those people who think this is a perfect world, let me tell you that it isn't Every company will tell you that ethnicity is an ESTIMATE. Basing your DNA findings on that is a waste of money. Don't even take it and spend your money if you are taking it too serious. Have some fun with it and learn about history. You will enjoy that part if you do that. But if you are in for serious genealogical work FTDNA is a good start. Although a bit expensive, your company is the longest one to do DNA starting off almost impossible with your prices. (pricing has really improved) Here is why I gave you the four stars. 1. You are letting other DNAs on into your data bank to use the match system. Although you charge a small amount of money to open up the chromosome browser to compare, you still still have the functions for the haplogroups to show. 2. You are offering YDNA tests and MTDNA tests and keep the DNA in case someone likes to update further. 3. You are still expensive, but in general no more than other companies that offer less, such as Ancestry. 4. You have family trees available. You could improve on the browser with more generations. 5. Your ethnicity part is probably the closest I have to my documented tree, although it is off just like most of them. Here is where you can improve. Your company is indeed to be used by more advanced DNA users. But you could make it easier for less advanced users. Change your numbers to an understandable amount of cm. Your chromosome browser is great, but I even have problems working with the numbers. If I find a 100 cm I know that I may be working with a normal 50 cm and lower segments as well. I don't think it should be that hard to adjust the numbers within your system? Match system is hard to understand if someone doesn't know how to match. I have not problems, but I can see that a lesser advanced user has problem finding the proper setting. Overall, your website could be using an improvement. Here I am talking for all the new people who are trying to work with DNA not really for myself. Your data bank is limited and that makes it not so desirable for someone who likes to work with DNA on a big scale. Unfortunately, that person will have to spend money to do their DNA more than with one company. Based on all the facts that could be changed I am withholding my one star.

Reysser Pais
2018-08-09 06:03:06

I believe Family Tree DNA is an…

I believe Family Tree DNA is an excellent, top of the line genetic sequencing company!!! I love the fact that they use the Human Omni Express 24- chip and NovaSeg Sequencing system for genotyping DNA and ethnic origins, which is very powerful technology. They do a brilliant job drilling thousands of years into the history of genetic-ethnic components and I appreciate very much that they offer you the Ancient Origins feature, which is a prime aspect of this company allowing you to look into your prehistoric origins all the way back to the Neolithic and even further, I absolutely love this!!! I don't have a problem with my DNA results, they make sense in the timeline that Family Tree looks at my ethnic history which is older than other companies, the reason why I give Family Tree DNA four stars is because I think they should be more specific as far as their list of ethnicities not just showing West Africa, Southeast Europe or Middle Eastern but then again that is maybe because they look at really ancient DNA. Also, I had a lot problems downloading my Raw data and it was quite a process even with a compressing file program so I think they should have an easier system. The other issue is, I understand that DNA genotyping is a costly process but they charge for every test that looks into mitochondrial and paternal lineage histories for every SNP which makes it even more expensive than other companies if you want to do it and it is a lot of money. Nonetheless, I have thoroughly enjoyed my experience with Family Tree DNA and I recommend it to anyone specially if you want to do your Family Finder Origins(other features included) for $79.00 it is perfect!!!

FAQ for FamilyTreeDNA

How can I get social with FamilyTreeDNA?

FamilyTreeDNA hopes to provide the best service to customers and tries to provide services directly to its customers, so it has a very professional technical team to operate their social media platforms. If you use a social media platform, FamilyTreeDNA's Facebook and Instagram channels can send information about new products to you as soon as possiblr. Subscribe FamilyTreeDNA now, don't miss any information!

Does FamilyTreeDNA have a student discount?

Yes. FamilyTreeDNA supports currently enrolled high school and college students by offering a special FamilyTreeDNA Discount Code. To obtain FamilyTreeDNA Promo Code, you need to offer relevant proof of enrollment to FamilyTreeDNA, usually in the form of a student ID. After the verification, you will gain access to the FamilyTreeDNA Promo Code through the student discount program.

How long do FamilyTreeDNA Discount Code last?

Here is the intrutction of how to check the validity period of FamilyTreeDNA Coupon Code, you can click to view al thel Discount Code in your personal account on FamilyTreeDNA, and then you can see the corresponding expiration date of each FamilyTreeDNA Promo Code.

What is the latest offer?

triblecoupons.com will update the FamilyTreeDNA Coupon Code every day. FamilyTreeDNA's latest offer is Family Ancestry As Low As $79 , and you can also enjoy FamilyTreeDNA Promo Code on the triblecoupons.com homepage, and any discounts and promotions will be announced in advance for you to save 20%.

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Yes. Customers who want to buy ultra-low-priced familytreedna.com products can visit familytreedna.com's special sale section. You can definitely find familytreedna.com promotional items suitable for you in the sale area. Don't hesitate to visit FamilyTreeDNA's official website and do shopping right now.

How to contact FamilyTreeDNA?

You can get in touch with FamilyTreeDNA through the customer service on the familytreedna.com page. Generally, a message or Contact button will be provided on the familytreedna.com page. You can use this button to send a message directly to the customer service of FamilyTreeDNA. The customer service of FamilyTreeDNA will deal with the problem for you in time. FamilyTreeDNA also introduced an automatic reply function.

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