H&M Kupongkode og rabattkupong Juli 2022

Always buy from H&M and don't have any problems. Placed two orders in the past 3 months and all arrived super fast with great clothes at amazing prices.

Normally I have no problem ordering from them but recently encountered a problem with one of their items and I wanted a refund. Had to speak with their customer service and the service was terribly rude. I was unable to communicate my problem effectively due to language barriers with the agent but that was alright however she hung up on me immediately after rejecting my proposal for a refund and did not listen to me at all. Will only be ordering from stores from now on.

Wow I can’t believe the negative reviews on here about H&M’s online ordering service. I have happily used the H&M app for years and order clothing for myself and my children and I have never had one problem at all. I would say I purchase every 2/3 months. I especially love their £7.99 ladies skinny jeans, I have loads of them in several colours, they are so comfy and wash well. I’ve had shoes for work, numerous coats for myself and my children and it’s all been great quality. I will continue to buy clothing on their app, and I also like the new cashback incentive too, which is much appreciated.

Not a review based on a specific experience as much as a report card based on my experiences with H&M over the past couple of years...H&M has become one of the few clothes shops I actually bother with nowadays - I'm literally addicted to their app - due to how good the ease of purchase is, solid customer service, impressive member discounts / offers and high quality of products.They handled returns / refunds during the pandemic really well and with a lot of common sense. As shops were closed they waived all delivery charges (no minimum spend!) and returns via Royal Mail / Hermes were super easy. When shops did eventually open, they used common sense in handling refunds (I had a large item that was about 4 months past its return expiry which they took back no questions asked, as I'd lost the returns slip and had no printer to sort another one) So kudos to my local store at Brent Cross for handling post-pandemic returns so well.On the few occasions I've had to call their polite and friendly customer service team they've tried their very best to find a solution, and when that's not been possible they've sent me a goodwill discount / partial refund. I work in customer service myself and HATE copy and paste responses with a passion, thankfully I've never had this issue with H&M! The only thing that I DON'T like is their (well-documented) hit-and-miss sizing - there literally is no consistency which makes ordering online pretty tricky! Also some items are overpriced and bad quality, whilst others seem very high quality and underpriced so you never really know what you're getting until it turns up (but as long as you order items that fall into the latter category then you're laughing...)Aware it's easier to write a negative review online than a positive one so just wanted to spread the love to this shop, half my wardrobe is from there and I've never once had a bad experience in the many, many many orders I've made with them. Shops like ZARA could learn a lesson or two from my beloved H&M!

Great place, great products. Service was fast. Highly recommend

I don’t understand why H&M received such bad reviews. I have been shopping with H&M for a couple of years and had no problems. It’s helpful to be a member to collect points (although not much in £) and get free delivery. I love the ethical part of H&M which is garment recycling! This is environmentally friendly and made my shopping more consciously.Deliveries are fast with me so far. Clothes quality is amazing! I’m a big fan of the Basic line. H&M is just profession in fabrics. Also I have had many true bargains with their sales. Truly amazing quality and affordable price.

I have a wonderful experience with H&M from buying online very good service and quick delivery and return. Great

I joined as a member but didnt purchase so as my birthday came I didn't realise I got a discount customer service were very good and gave me a code to use ordered 2 white shirt /blouses with a 25%discount one was a linen cotton blend the other was a long shirred waisted ordered fri here by monday and they are fabulous quality really happy with my first order

I never had problems with ordering! The clothes always arrive on time, they have a good quality and the prices are fair. Whenever I return something, i get the money back without any problems! I will always order again.

Phoned Customer service as I had received the wrong size on one item in my delivery. The female customer service agent was so helpful and went above and beyond! Unfortunately didn’t catch her name but I was highly impressed with her professionalism and most grateful for all her help!Wish this kind of attitude could be seen in the H&M shops as the shop floor assistants normally are very rude and patronising if you ever need their help or want to pay etc.